River oak policies
Have questions about your course or need to find a specific form? Our downloadable policies and guides will help you navigate your study journey with River Oak College.
Student Handbook
Comprehensive guide for students covering all policies and procedures
Privacy Policy
Covers collection, storage, and access to student records
Fees & Refunds Policy
Fee structure, payment options, and refund rights for students
Complaints & Appeals Policy
Appeals, complaints procedures, and escalation processes
Diversity, Equity & Inclusion Policy
Our commitment to diversity, equity and inclusion principles
Access & Support Policy
Access to education, LLN support, reasonable adjustments, and student wellbeing
Assessment Policy
Assessment guarantee, student progression, and academic integrity standards
Recognition of Prior Learning (RPL) & Credit Transfer Policy
Recognising qualifications, credit transfers, and third party verification
Student Records & Data Access Policy
Record keeping procedures, security, and student access to records
Work Health and Safety (WHS) & Wellbeing Policy
WHS legislation compliance and psychosocial safety standards
Consumer Rights & Marketing Policy
Consumer rights information and marketing standards
Terms & Conditions of Enrolment
Enrolment terms, conditions, and student responsibilities